UPS has extensive experience in the social housing provider providing a wide range of services including planned refurbishment, cyclical repairs, aids and adaptations, structural works, responsive repairs, voids, gas and electrical works.

Current clients include:

Manchester City Council

In June 2016, UPS was appointed as Manchester Service for Independent Living’s main contractor for the 4-year Supply & Installation of Equipment & Adaptations Framework. Following an extensive OJEU procurement process we were awarded Lot 1 Major Adaptations and Lot 2 Extensions. We have since been awarded Lot 3 Ramps and Lot 4 Minor Adaptations. We now carry out all adaptations works for MSIL, which can also be used by housing associations in the Greater Manchester area.

Riverside Group

This 4-year adaptations contract covers all adaptations to Riverside Housing Group’s properties throughout the North West, including Merseyside, Greater Manchester, Cheshire, Lancashire, Cumbria and into West Yorkshire. Works include kitchen and bathroom adaptations, installation of level access showers and wet rooms, internal and external alterations including ramps, to enable Riverside customers to live safely and independently in their own homes.

Trafford Council

UPS is Trafford Council’s main contractor for all Disabled Funded Grants Major Adaptations to private properties in the Trafford borough. Following a competitive tender process, we were awarded both lots: Lot 1 covers design & build of major adaptations including bathrooms and ramps; Lot 2 covers design & build of downstairs living extensions & conversions. This will involve around an estimated 200 major adaptations and 50 extensions per year. The initial contract runs from July 2017 to March 2019, with an option to extend to March 2021.

Trafford Housing Trust

UPS carries out major investment void refurbishments for Trafford Housing Trust including kitchen and bathroom refurbishments and wetrooms.

Magenta Living

UPS is delivering a 4-year contract to provide repair and refurbishment works to Magenta Living’s void properties in Wirral. The works range from minor repairs to major void refurbishment, with void properties completed in the minimum timescales to reduce rent loss.

Southway Housing Trust 

Southway appointed UPS via Lot 3 of Manchester City Council’s Equipment & Adaptations Framework to carry out ground floor bedroom and bathroom extensions and ramps in tenanted properties located in Burnage, Chorlton and Withington. Southway’s DLO carries out the internal fit-out and we work closely with their staff to co-ordinate the programme.

Wigan Council

In November 2015 UPS was appointed to the 4 year Specialist Minor Improvements Building Framework, covering properties managed by Wigan and Leigh Housing and Wigan Council. The Framework involves major adaptations and extensions to Individual projects are let by mini competition and include extensions, bathroom adaptations and wet rooms, kitchen installations, outside ramps and structural alterations.

Blackpool Coastal Housing

UPS is a preferred contractor on Blackpool Coastal Housing’s Disabled Facilities Grants Adaptations Framework, which includes installation of level access showers, bathroom adaptations, building extensions and major adaptations. UPS was selected to carry out the first project awarded under the Framework involving conversion of a standard bathroom to fully adapted wet rooms.

Chorley Council

UPS is a preferred contractor on Chorley Council’s Framework for major Disabled Facilities Grant adaptations. We have delivered a range of projects including wet rooms, level access showers and ramps, extensions and conversions. All contracts are tendered by mini competition with around 70 adaptations completed each year.

Bolton at Home

Following an OJEU compliant tender process, in March 2017UPS was appointed to Bolton at Home’s 4-year Disabled Facility Adaptations Framework. We were successful in securing a place on Lot 1 of the framework, covering bathing, toileting and associated internal and external adaptations. Works are issued via mini-competition and direct award based on performance.



West Lancashire Borough Council

Through the Void Overspill contract, we provide flexible back-up support when the two main void contractors have a full workload, helping to reduce void turnaround times and associated rent-loss for the Council. All voids need to be completed within their target timescales of 5, 7, 10 or 15 working days depending on the scope of works involved. UPS is locally based and deliver the work through our in-house, multi-skilled void teams, which means we can respond quickly and ensure voids are completed in the shortest possible timescale.